Privacy Policy
Effective Date: 09/07/2025
Qspect is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website qspect.nl and utilize our contact form and energy labeling assessment request form. By using the Site and the Forms, you agree to the collection and use of information in accordance with this policy.
Information We Collect
When you fill out our Forms to request energy labeling services, we may collect the following personal information:
Name: To personalize your experience and for identification purposes when conducting energy assessments.
Email Address: To communicate with you regarding your inquiries and energy labeling requests.
Phone Number: For direct communication regarding your energy labeling assessment and to coordinate property visits.
Home Address: Required to conduct energy labeling assessments at your property location.
Property Details: Information about your property relevant to energy labeling requirements that you voluntarily provide.
Any Additional Information: Relevant to your energy labeling query or assessment request that you voluntarily provide.
How We Use Your Information
The information we collect from you is used specifically for the following purposes:
To Respond to Inquiries: We use your information to respond to your questions, comments, or requests about energy labeling services.
To Process Energy Labeling Requests: We use the provided information to schedule, conduct, and complete energy labeling assessments for your property.
To Provide Energy Labeling Services: Your contact information and property address are essential for delivering our energy labeling services and providing you with your energy certificate.
To Improve Our Services: We continually strive to enhance our energy labeling services based on the information and feedback we receive from you.
To Communicate with You: We may use your email address and phone number to send you updates about your energy labeling assessment, respond to queries, or inform you about our services.
How We Protect Your Information
We implement a variety of security measures to ensure the safety of your personal information when you utilize our Forms and services. These include:
Secure Socket Layer (SSL) Encryption: We use SSL technology to encrypt your personal information during transmission.
Secure Hosting: Our website is hosted on secure servers provided by Hostinger with appropriate security measures in place.
Restricted Access: Your personal information is accessible only to those employees, contractors, or agents who require access to fulfill your energy labeling requests or improve our services.
Regular Security Assessments: We perform regular security audits and assessments to keep our systems and processes updated and secure.
Data Retention: We only retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, complete your energy labeling assessment, maintain records as required by energy labeling regulations, or for other legitimate business purposes, unless a longer retention period is required or permitted by law.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent. We may share your information only in the following limited circumstances:
Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or providing energy labeling services, so long as those parties agree to keep this information confidential.
Legal Authorities: When required by law or in response to valid requests by public authorities, we may disclose your personal information.
Regulatory Compliance: We may share information as required by energy labeling regulations or other applicable laws.
Important Note: We do not use cookies or tracking technologies on our website, and we do not share your data with any third parties for marketing or advertising purposes.
Your Rights
You have the right to:
Access Your Data: Request a copy of the personal data we hold about you.
Request Correction: Ask for correction of any inaccurate personal information we hold about you.
Request Deletion: Ask for the deletion of your personal information from our records if it is no longer needed for the purpose it was collected, subject to legal retention requirements.
Withdraw Consent: If you have provided consent for data processing, you have the right to withdraw that consent at any time.
Object to Processing: You have the right to object to the processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us using the information provided below.
Data Storage and Location
Your personal information is stored on secure servers provided by Hostinger. We ensure that appropriate security measures are in place to protect your data regardless of where it is stored.
Retention Period
We retain your personal information only for as long as necessary to:
Complete your energy labeling assessment
Maintain records as required by applicable energy labeling regulations
Fulfill any legal obligations
Resolve disputes and enforce our agreements
Third-Party Websites
Our Site may contain links to third-party websites. These websites operate independently of us and have their own privacy policies. We have no responsibility or liability for the content and activities of these linked websites. We encourage you to review the privacy policies of any third-party site you visit.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address you provided or by placing a prominent notice on our Site. We encourage you to review this policy periodically for the latest information on our privacy practices.
Contact Us
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:
Qspect
Email: Info@qspect.nl
Phone: 085-5006000
By using our Site and Forms, you acknowledge that you have read and understand this Privacy Policy.
