Terms and conditions

Effective Date: 09/07/2025

Welcome to QSpect. These Terms of Service govern your use of our website qspect.nl and our energy labeling services . By accessing or using our Site and Services, you agree to be bound by these Terms.

1. Intellectual Property

1.1 Our Content

All content on this Site, including but not limited to text, graphic elements, logos, images and software, is the property of Qspect or our partners and is protected by copyright and other intellectual property laws.

1.2 Your Content

By submitting content to our Site (via forms or communications), you grant us a non-exclusive, royalty-free license to use, reproduce and distribute such content solely for the purpose of providing our Services.

2. Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated by reference into these Terms.

3. Disclaimers and Limitations

3.1 Service Disclaimers

• Energy labeling assessments are based on information available at the time of assessment

• We provide services in accordance with industry standards and regulations

• Results may vary based on property conditions and other factors

• We do not guarantee specific energy efficiency outcomes

3.2 Website Disclaimers

• The Site is provided "as is" without warranties of any kind

• We do not guarantee that the Site will be error-free or uninterrupted

• We are not responsible for technical problems or temporary unavailability

3.3 Limitation of Liability

To the extent legally permitted:

• Our liability is limited to the amount paid for the specific service

• We are not liable for indirect, incidental or consequential damages

• We are not responsible for damages resulting from third party actions

4. Indemnification

You agree to indemnify and hold harmless QSpect, its employees and agents from all claims, damages or costs arising from your use of our Site or Services, your breach of these Terms, or your violation of the rights of another party.

5. Cancellation and Refunds

5.1 Cancellation Policy

• Service cancellations must be made in accordance with the terms specified in your service agreement

• Cancellation fees may apply depending on timing and circumstances

• We reserve the right to cancel services due to safety concerns or other valid reasons

5.2 Refunds

• Refund policy is specified in your service agreement

• Refunds are subject to the completion status of services

• Processing fees may be non-refundable

6. Force Majeure

We are not liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, government actions, or other unforeseeable events.

7. Applicable Law

These Terms are governed by and interpreted in accordance with the laws of the Netherlands, without regard to its conflict of law provisions.

8. Dispute Resolution

All disputes arising from these Terms will be resolved through the Dutch courts.

9. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain valid and enforceable.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes become effective immediately upon posting on our Site. Your continued use of the Site after posting changes constitutes your acceptance of the modified Terms.

11. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Qspect regarding the use of our Site and Services.

12. Contact Information

If you have questions about these Terms, please contact us at:

Qspect Email: Info@qspect.nl

Phone: 085-5006000

Final Statement:

By using our Site and Services, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions.